Cookies

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   Enterprise         
   ReportR         
   DistributR     

  1. API
  2. Survey APP
  3. Distribution Portal
  4. Editor
  5. Cookies Subject to Change
  6. Cookies Used in Our Services
  7. Updating This Policy

1. API

Cookie Name

Application

Purpose

Third Party

utag_main

RayGun

Error handling

No

rguuid

RayGun

Error handling

No

rguserid

RayGun

Error handling

No

rgisanonymous

RayGun

Error handling

No

rgfullname

RayGun

Error handling

No

rgfirstname

RayGun

Error handling

No

rgemail

RayGun

Error handling

No

2. Survey App

The survey app does not store cookies.

3. Distribution Portal

Cookie Name

Application

Purpose

Third Party

ac-api

Pointerpro

Authentication

No

4. Editor

Cookie Name

Application

Purpose

Third Party

pp-api

Pointerpro

Authentication

No

hssc

Hubspot

Support

No

hssrc

Hubspot

Support

No

_hste

Hubspot

Support

No

_ga_N9HXD71PJW

Google

Analytics

No

_gat_UA-26878829-2

Google

Analytics

No

_ga

Google

Analytics

No

_gel_au

Google

Analytics

No

-gid

Google

Analytics

No

Ir_b-gdwydf%2Fsurvey-anyplace-editor

LogRocket

Error handling

No

Ir_tabs-gwydf%2Fsurvey-anyplace-editor

LogRocket

Error handling

No

Ir_uf-gdwydf

LogRocket

Error handling

No

_uetsid

Bing

Analytics

No

_uetvid

Bing

Analytics

No

hubspotutk

Hubspot

Support

No

messagesUtk

Hubspot

Support

No

_capterra2_session

Capterra

Analytics

Yes

_ga_M5DGBDHG2R

Capterra

Analytics

Yes

5. Cookies Subject to Change

The content of this Policy is for your general information and use only. These cookies are subject to change without notice. You acknowledge that this information may contain inaccuracies or errors and is subject to change and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

6. Cookies Used in Our Services

In addition to using cookies on our platforms as described above, we also use cookies and other tracking technologies in connection with your access to and use of the products and services that we market for subscription on our Site. 

7. Updating This Policy

We encourage you to periodically review this page for the latest information on the Policy. Your continued use of the website constitutes your agreement to be bound by such changes to this Policy. Your only remedy, if you do not accept the terms of this Policy, is to discontinue use of and access to the website.

What's next?

  • Find out what impact GDPR has on your questionnaires and if it’s necessary to make any changes. Learn what you can do and what Pointerpro is doing to help you create GDPR compliant questionnaires and protect the personal data of your respondents. 
  • Discover what updates were made in the Pointerpro tool to make the software and your questionnaires GDPR proof: Data collection features: IP address & user agent are default on “nocollect”, Automatically add an “unsubscribe” link in your email invitations, Anonymizing responses and more.
  • Learn how to make a GDPR compliant survey on our blog: When you’re using Pointerpro, you’re collecting and processing data. If that data can be used to identify an individual, it’s wise to make a few small updates in your questionnaires.
S
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